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Meet Our Staff

Welcome, please note we are currently operating reduced opening hours.

Tourism activities are returning to normal and it's still a great time to visit the region. For information and bookings, please contact us on (07) 4047 9123 between 10am - 2pm daily. Alternately, you can email us at shields@cairnstouristinformation.com.au

We look forward to hearing from you.

We have a diverse range of experienced Local Tour Consultants/Booking Agents who have advanced knowledge for all Great Barrier Reef tours, rainforest tours, adventure activities and the surrounding region. We offer honest advice and our aim is to find the best tours and accommodation that are suitable for you, your family or group. Whether you are visiting Cairns, Port Douglas, Atherton Tablelands, Daintree, Cooktown, Cape York and the East Coast we can assist with tour information and reservations.

We have three office locations on the Cairns Esplanade in the heart of Cairns City, not only do we provide an online service, but you can visit us upon arrival.

Debra - Manager


  • 16 years experience in domestic and international tourism sales and promotion
  • Experienced PADI Divemaster/Assistant Instructor - offers both Great Barrier Reef and International diving expertise
  • Specialist in Whitsundays/Airlie Beach and Fraser Island activities
  • Lived in Fiji for 2 years operating a dive resort, experienced in all Fiji tourism inquiries
  • Currently managing 4 tour desks and up to 13 staff
  • Now driving the team at Cairns Tourist Information Centres' to greater achievements.

 

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Jessica - Full Time Tour and Accommodation Sales Agent


  • Born and raised local with extensive insider knowledge of Cairns and surrounds
  • 18 years experience in the local tourism industry & 11+ years as a tour sales agent
  • Expansive knowledge of tour operators in Far North Queensland and along the East Coast
  • Holds Diploma of Management and Certificates in Tourism
  • Experienced Tour Guide and Animal Handler with sound knowledge of flora, fauna, national parks and hikes
  • Experienced Padi Advanced scuba diver - Day trips and extended liveaboard on the Great Barrier Reef, South East Asia and Mexico

 

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Kaz (Karinne) - Tour and Accommodation Sales Agent


  • True local - Born and raised in Cairns, extensive local knowledge 
  • 15+ years experience as a Tour Sales Agent 
  • Holds Certificate in Tourism & Sales/Marketing
  • 10+ years experience working onboard reef trips, liveaboards and expedition cruises - Great Barrier Reef, Kimberely's, Cape York, New Zealand and Melanesia  
  • PADI Divemaster qualification, Coxsains boat license, local fishing experience
  • Mother of 2 children - can offer great advice for family friendly tours, holiday itineraries and suitable accommodation 

 

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Nina - Tour and Accommodation Sales Agent


  • Licensed full service travel agent since 2012
  • Flights, hotels, cruises & tours - both international & domestic
  • Specialist in scuba dive travel for both individuals & groups
  • Fluent in English, German, Italian & French
  • Has travelled the world extensively & dived throughout all regions visited

 

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Tammy - Full Time Tour and Accommodation Sales Agent


  • 25 + years experience in Domestic & International Travel & Tourism, and Industry Sales.
  • Holds a Diploma of Travel and Tourism
  • Has worked for major Airlines and Large Corporate and Leisure Travel Agency
  • Management of travel for some of the largest Corporate Companies in Australia
  • Extensive knowledge of all the Great Barrier Reef, Rainforest and Adventure Activities
  • Bare boat sailing experience of the Whitsundays

 

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